Business Name: Growzenix Digital
Email: info@growzenix.digital
Growzenix Digital provides digital IT courses and educational content delivered electronically.
Because our products are digital, customers should carefully review the course description and product information before completing an order.
1. Digital Products
Our courses are digital products and may be delivered by email, download link or another electronic delivery method.
2. Change-of-Mind Refunds
Once digital course content has been supplied or access has been provided, we generally do not offer refunds solely because a customer:
Changes their mind.
No longer wants the course.
Does not use the course.
Purchases the wrong course.
Changes their personal circumstances.
This policy applies only to the extent permitted by applicable law.
3. Immediate Digital Delivery
Where applicable, customers may be asked to expressly agree that digital content can be supplied immediately after purchase and acknowledge the applicable consequences under consumer law.
4. Missing Orders
If you have paid for an order but have not received your course, please contact:
info@growzenix.digital
Our support team will investigate the order and, where appropriate, resend the course or provide another appropriate resolution.
5. Faulty or Non-Conforming Content
Nothing in this policy removes or limits any statutory rights that apply where digital content is faulty, does not match its description, or otherwise fails to meet applicable legal requirements.
Where a customer has a legally valid claim, Growzenix Digital will provide the remedy required by applicable law.
6. Duplicate Orders
If you believe you accidentally purchased the same course more than once, contact us as soon as possible with your order details.
We will review the circumstances and respond appropriately, subject to applicable law.
7. Contact
Refund, cancellation and order-related enquiries should be sent to:
info@growzenix.digital
Please include your order number and the email address used to place the order.
Important: Nothing in this policy affects mandatory consumer rights that cannot legally be excluded.