Business Name: Growzenix Digital
Location: United Kingdom
Email: info@growzenix.digital
We want customers to have a straightforward way to contact us regarding orders, digital delivery, technical problems and complaints.
1. General Support
For general questions or assistance, contact:
info@growzenix.digital
2. Order Support
For order-related enquiries, please provide:
Your name
Order number
Email address used for the purchase
Course name
Description of the issue
Screenshots or other relevant information may also be helpful.
3. Missing Course
If you have completed payment but have not received your course, contact our support team.
We will review the order and, where appropriate, resend the digital content or provide another appropriate resolution.
4. Formal Complaints
If you are unhappy with our service and wish to make a formal complaint, please clearly state that your email is a formal complaint.
Include:
Order details
Date of purchase
Description of the problem
Steps already taken
Resolution you are requesting, if applicable
We will review the complaint and respond within a reasonable period.
5. Communication
We ask customers to communicate respectfully with our support team so that issues can be investigated efficiently.
6. Contact Details
Growzenix Digital
United Kingdom
Email: info@growzenix.digital